Help managers learn customer resource management and improve the efficiency and customer loyalty of kids playground
The definition of customer relationship management is: In order to improve core competitiveness, enterprises use corresponding information technology and Internet technology to coordinate the interaction between enterprises and customers in sales, marketing and services, thereby improving their management methods and providing innovative services to customers. The process of personalized customer interaction and service. The ultimate goal is to attract new customers, retain old customers, and convert existing customers into loyal customers to increase market share. Customers are the lifeblood of an enterprise's development and growth. How to maintain good relationships with customers and promote business cooperation is a question that companies have been thinking about.1.It is recommended to open the children's playground around the community, where the customer base and density are large;2. With the same rent, the location can be slightly biased, but it should be larger;3. The membership mechanism should be flexible and reduce the cost of a single play. The purpose is to have a large number of children come to play, to be popular, and children love to be lively;
4. Demarcate areas according to children’s age groups (to prevent older children from hurting younger children, and secondly, small and large children have different play interests);5. Cleanliness, hygiene, and disinfection records should be conspicuous, so that customers feel that hygiene is more important than actual hygiene;6. Add or reduce items according to the seasons, such as adding or removing inflatable swimming pools in summer and baking crafts in winter;7. You can rent expensive toys, or you can cooperate with other stores to exchange toys with each other and reduce costs.